Final Fantasy XIV Director Apologizes For Endwalker Queue Times, All Active Players To Get 7 Free Days

Naoki Yashida (director Final Fantasy XIV) has made public apologies for ongoing congestion in the MMO following the new expansion Endwalker. 

The team also announced that they will offer seven days of free game time to all owners and active Final Fantasy XIV players. This is in order to alleviate congestion and queue times. The announcement comes following the Endwalker early access launch, where players waited hours in line to enter the game. Many find themselves in the thousands in terms of their spot in queue lines, meaning there’s a large number of people that players must wait in line behind before they’re able to enter the MMO. 

“Currently, all Worlds across all regions have been hitting the login cap for extremely long periods of time, and the progression of login queues is being slowed dramatically. Across the FFXIV service as a whole, the number of simultaneous logins has reached the hardware limit, and as a result, logging in has required an extremely long time, especially during ‘peak hours’ when we tend to see increased player activity. For this, I am truly sorry.” 

Yoshida said that during the official release of Endwalker, which is out on December 7, all players “who own the full version of the game and have an active subscription” will be getting seven days of game time for free. Players who have registered Final Fantasy XIV for the full version will also be eligible to enjoy the 30 day free play period. 

“Furthermore, we may give additional free game time depending on further developments on the congestion situation,” Yoshida continues. “The timing at which the free game time will be provided, as well as any additional extensions, will be announced at a later time. We truly appreciate your cooperation and patience regarding the congestion situation.” 

You will find the rest of this blog post detailing possible mistakes that players could make while trying to start Final Fantasy XIV. For the complete rundown, be sure to visit it. While the MMO’s ongoing server issues aren’t great, they weren’t necessarily a surprise to the team, as they posted a warning of possible congestion last week ahead of the early access launch of Endwalker. Check out the Endwalker trailer as you wait in your queue.

Are you trying to get into Endwalker by waiting in line? Let us know if you’ve made it in yet!