Fall Guys players report accidental cosmetic purchases en masse

Some For the Fall Guys players say they’re getting hit with numerous unintended purchases while browsing the free-to-play battle royale game’s shop, and that Mediatonic won’t refund those purchases.

Reddit user, hold_my_cocoa, has started a huge thread about the topic For the Fall Guys subreddit, collecting a list of players who’ve lost Show Bucks (the in-game premium currency) or had accidental purchases in the game’s cosmetic store.

Based on player accounts For the Fall GuysPlayers have experienced issues with the game purchasing cosmetic items automatically when they are being viewed. Ordinarily this would just be a minor convenience, but Mediatonic apparently has a no-refunds policy, and players who say they’ve contacted customer support for refunds have been rebuffed.

The Reddit post contains a long list of players who’ve alleged issues with For the Fall Guys’ in-game shop, and the thread goes on to offer a wide variety of warnings. Allegedly, there are situations where the game skips over the “confirm purchase” prompt, including returning to the game after alt-tabbing out. A few players reported their Show Bucks having disappeared when they tried to play the Nintendo Switch game. This thread contains links to Reddit posts that provide additional information, including video evidence.

Polygon reached out to Mediatonic to discuss the issue and confirm that player support replies are real. We will update this post as soon as the company responds.